Where to Find Us
Striving to provide a professional, courteous experience to anyone in need of IT services.
Located in multiple locations, we provide the framework and endless support to all UMASS community.
Got a question about IT service or need support? We have several ways you can get in touch with us, from self-service to contacting Help Desk directly, you'll find what you need below.
We recommend browsing the “How Do I” section for answers to common questions. If you are unable to find the answers you need, you are able to submit a ticket or get in touch via the .
University Campus Location
South Street Location
Hours of Operation:
Monday - Friday
Note: We aim to reply to emails within one working day. If your query is of an urgent nature, you may wish to call us.