External Training (Online and Classroom)



Learning with BrainStorm is different because nobody thinks about learning like they do. Their content expertise and personalized learning platform drive real change by giving users the right tools at the right time. Learning resources include:

  • An on-demand library of learning content
  • Searchable and sharable videos
  • Topics focusing on specific applications and soft skills
  • PDF guides to support different learning styles
  • Assessments to reinforce and test learning
  • Ability to upload custom, proprietary content

 to QuickHelp using your Umassmed Email Address and normal Umassmed Password to begin your learning path!

 Hoonuit

Hoonuit provides unlimited access to a library of online learning resources.   Just-in-time training tutorials on over 250 commonly used applications provide immediate answers to “how to” software questions, as well as in-depth training workshops.

Features include:

  • Training on 250+ applications, including Microsoft® Office, Blackboard Learn, Adobe® Creative Cloud and more.
  • 111-compliant with training on assistive technology to help create a barrier-free campus.
  • Robust reporting to monitor activity and track progress.
  • Skill Assessments to help gauge the knowledge and skills of both instructors and students.
  • Soft skills training needed for academic and career growth. 


Whalley Computer Associates offers online, and instructor-led training. These options allow you to take classes at a training center, in your office or from any computer with web access.

Contact:  Keith L. Martin (Training Director) 
Tel: 413-569-4214

 Worldwide IT & Business Training deliver via training centers (), private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.

is one of the leaders of the IT training industry. New Horizons meets the needs of over 2.4 million students annually by supplying businesses and individuals with a wide selection of technical certification programs and desktop application training courses. 

Contact: Dan Johnson 
Tel:  781-487-3244

Provide a Purchase Order Number when registering. Your department will be billed directly by New Horizons.

Microsoft External Training


Microsoft offers many online tutorials to help you with Office applications. You can visit , or click on any of the links below to access the sites that offer these free tutorials.

Microsoft Office 

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Mac Office 2011

iPad Office 2011

Other Available Training: